https://www.chelsea-kim.com/home daily 1.0 2021-09-08 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1618497259178-6XJGK9GR6YAVBQL5L519/20140301_Trade-151_012-2.jpg Home https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1608066266418-CHQC49XZZNQKNA7TGGP4/20140228_Trade-151_0046.jpg Home https://images.squarespace-cdn.com/content/v1/60ec53f64f32ae3762d8337f/1631026087707-WYZCIF04MH5US0BU7WUT/unsplash-image-dmOzIwZnjCM.jpg Home https://images.squarespace-cdn.com/content/v1/60ec53f64f32ae3762d8337f/1626102278040-OFTV258CPFDN3W2FVM77/IMG_6064.jpg Home - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.chelsea-kim.com/product-research daily 0.75 2021-09-06 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1618497259178-6XJGK9GR6YAVBQL5L519/20140301_Trade-151_012-2.jpg Industry + Product Research https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1607694583486-2PQT0LQ193RL7MCB6DX4/20140228_Trade+151_0046.jpg Industry + Product Research https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1607694644871-IC85FNH781UNZSZEGHDR/Aro+Ha_0428.jpg Industry + Product Research https://images.squarespace-cdn.com/content/v1/60ec53f64f32ae3762d8337f/1629650328981-W6PVPYPHO4318WJZY5F7/unsplash-image-c8hi_P21Rn4.jpg Industry + Product Research https://images.squarespace-cdn.com/content/v1/60ec53f64f32ae3762d8337f/1629383183554-BTVNFFYVQ0HNQ2WLD3EN/product+snapshot.PNG Industry + Product Research - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/60ec53f64f32ae3762d8337f/1628011000156-NZLR3MBI0O3CCRI4KTPX/storytelling+sample.PNG Industry + Product Research - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/60ec53f64f32ae3762d8337f/1628127571198-3BW9QL2RUGE8FPCKR3YZ/portfolio+pic+3.PNG Industry + Product Research - I created this slide to demonstrate the potential added value of enhancing our client’s presence on Twitter through their Virtual Assistant (chatbot). Example of research slide from our Twitter-Enabled Virtual Assistant readout. https://images.squarespace-cdn.com/content/v1/60ec53f64f32ae3762d8337f/1626292580704-416GXN6NZT5KPHV0YLFE/notification+frequency.PNG Industry + Product Research - I created this slide in response to our client’s question: “How frequently should we be notifying our customers?” Example of a research slide from our Notifications readout. https://images.squarespace-cdn.com/content/v1/60ec53f64f32ae3762d8337f/1628127278644-VZZ3379HMGJCAAXY4U2E/portfolio+pic+2.PNG Industry + Product Research - I created this slide to demonstrate both the industry and personal value of implementing a virtual assistant as a viable self-service option for our client’s customers. Example of a combined market research and usability testing slide from our Virtual Assistant readout. https://images.squarespace-cdn.com/content/v1/60ec53f64f32ae3762d8337f/1628684952676-DL79VOYY65DOEMSA7N0S/user+story.PNG Industry + Product Research - I created training materials to provide my peers with a user story format that would ensure they were well-written and practical. Many of our findings were combined or amended for additional specificity, and in total, we were able to create 200+ actionable user stories for the development team to incorporate into releases. https://www.chelsea-kim.com/policy-strategy daily 0.75 2021-09-01 https://images.squarespace-cdn.com/content/v1/60ec53f64f32ae3762d8337f/d75ea0f4-019b-41e6-b194-52f441e17de5/biden+quick+qin+slide.PNG Policy Strategy https://images.squarespace-cdn.com/content/v1/60ec53f64f32ae3762d8337f/4d14e54f-b90d-45a4-8d68-a31c07957186/biden+agenda+slide.PNG Policy Strategy https://images.squarespace-cdn.com/content/v1/60ec53f64f32ae3762d8337f/a2f2f393-6357-431b-aa9a-f802acc8ad9c/executive+summary+biden.PNG Policy Strategy https://images.squarespace-cdn.com/content/v1/60ec53f64f32ae3762d8337f/9a9ae4ee-10cb-4229-9bd5-5e3da8e18c5a/quick+win+turbotax.PNG Policy Strategy https://images.squarespace-cdn.com/content/v1/60ec53f64f32ae3762d8337f/1630014393320-0MAEBSB0GIDACTANO9SJ/policy+strategy.PNG Policy Strategy - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/60ec53f64f32ae3762d8337f/1630443841490-QMDL9CO1D9NC97QTVY9F/tuesday+newsday+image.PNG Policy Strategy https://images.squarespace-cdn.com/content/v1/60ec53f64f32ae3762d8337f/1630502417080-M14HBX3TAIH0MUBA065C/policy+report+image.PNG Policy Strategy https://images.squarespace-cdn.com/content/v1/60ec53f64f32ae3762d8337f/1630506052055-RDYA30GBI7ENPZTCJJ33/policy+influencer+2.PNG Policy Strategy https://www.chelsea-kim.com/new-page daily 0.75 2021-07-15